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Here at cardhop, we try to make everything as easy and convenient as possible!
If you dont find the answer to your question here, PLEASE let us know by completing the form at the bottom of the page. We are sure that others have the same questions as you!
cardhop FAQs
What is CardHop?
CardHop delivers premium discounted birthday cards right to your home so that you will never be late to a birthday party or over pay for birthday cards ever again! Life is busy! We make Birthdays simple for you!
How does it work?
You pick what subscription level you want (1,2 or 3 birthday cards per month) based on how often you party! Your birthday cards will be conveniently delivered to your home once a month based on the date you originally sign up. For the 1 Card per month package, you also have the ability for quarterly billing/delivery at a discount!
What if I need to cancel, pause or change my subscription?
NO WORRIES! At CardHop it's all up to you! You can easily cancel, pause or change your subscription through your Account Profile settings*. Account Log In Link
*If you received a discounted offer to sign up, we ask that you commit to 3 paid billing cycles before cancelling. After 3 billing cycles you will have the ability to cancel through your account profile page. If you are unhappy and would like to cancel before this timeframe, please send us an email @ support@cardhop.com so that we can help you!
Do I get to pick what birthday cards I am receiving?
No need to do that! We have designed a bunch of FUN cards that will make ANYONE happy on their Birthday! We pick the cards and send them to you each month. Check out our collection on the home page!
I moved. How do I change my address?
Sure thing! You can easily update your address through your Account Profile settings! Account Log In Link
How do I update or change the credit card I have on file?
Sweet! We appreciate that and certainly don't want you to miss out on getting your Birthday cards! You can easily update your credit card information through your Account Profile settings. Account Log In Link
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