Here at cardhop, we try to make everything as easy and convenient as possible!
If you dont find the answer to your question here, PLEASE let us know by completing the form at the bottom of the page. We are sure that others have the same questions as you!
cardhop FAQs
What is CardHop?
CardHop is a birthday + greeting card store that delivers premium discounted birthday + greeting cards direct to your door. Life is busy! We make celebrating with family & friends simple for you so that you don't have to stop at the store on your way to the party to pick up a card.
How does Dollar Card Club membership work?
You choose what membership you would like based on how many cards you need! Your birthday or greeting cards will be conveniently delivered to your home every 3 months based on the date you originally sign up.
Where do the cards get delivered?
Our birthday cards get delivered to YOU so that you have have them to either give in person or send them in the mail. We do not send cards to the birthday recipient.
What if I need to cancel, pause or change my subscription?
NO WORRIES! At CardHop it's all up to you! You can easily cancel or pause your subscription through your Account Profile settings at anytime! Account Log In Link
*If you would like to change your membership type please send us an email @ support@cardhop.com so that we can help you!
Do I get to pick what cards I am receiving with my Dollar Card Club Membership?
Our cards are designed with your loved ones in mind. Each delivery you will receive an assortment of cards from our collection that are designed to be able to give to friends & family of all ages!
I moved. How do I change my address?
Sure thing! You can easily update your address through your Account Profile settings! Account Log In Link
How do I update or change the credit card I have on file?
Sweet! We appreciate that and certainly don't want you to miss out on getting your Birthday cards! You can easily update your credit card information through your Account Profile settings. Account Log In Link
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