Here at cardhop, we try to make everything as easy and convenient as possible!
If you dont find the answer to your question here, PLEASE let us know by completing the form at the bottom of the page. We are sure that others have the same questions as you!
What is CardHop?
CardHop is a monthly greeting card membership that delivers premium discounted birthday cards direct to your door. Life is busy! We make Birthdays simple for you so that you don't have to stop at the store on your way to the party to pick up a birthday card.
How does it work?
You pick what membership you want (2 or 3 birthday cards per month) based on how often you party! Your birthday cards will be conveniently delivered to your home once a month based on the date you originally sign up.
Where do the cards get delivered?
Our birthday cards get delivered to YOU so that you have have them to either give in person or send them in the mail. We do not send cards to the birthday recipient.
What if I need to cancel, pause or change my subscription?
NO WORRIES! At CardHop it's all up to you! You can easily cancel or pause your subscription through your Account Profile settings at anytime! Account Log In Link
*If you would like to change your membership (from 2 cards/month to 3 cards/month or from 3 cards/month to 2 cards/month) please send us an email @ firstname.lastname@example.org so that we can help you!
Do I get to pick what birthday cards I am receiving?
Yes you can! You have the option to choose the birthday cards you receive by updating your preferences in your Account. You can leave the same preferences, update them each month or you also have the option to let us surprise you with birthday cards from our Bright Fun Birthday Card collection. Our cards are designed to make EVERYONE happy on their Birthday!
I moved. How do I change my address?
Sure thing! You can easily update your address through your Account Profile settings! Account Log In Link
How do I update or change the credit card I have on file?
Sweet! We appreciate that and certainly don't want you to miss out on getting your Birthday cards! You can easily update your credit card information through your Account Profile settings. Account Log In Link
Didn't get the answer to your question?
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